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Cisco Meraki Documentation

MV63 Installation Guide

This guide describes how to install and configure the Cisco Meraki MV63, a smart camera that integrates with the Meraki dashboard. It covers the overview, powering, preparing dashboard, and step-by-step installation instructions for the MV63 camera.

MV63 Series Overview

The Cisco Meraki MV63 series are network cameras that are exceptionally simple to deploy and configure due to their integration into the Meraki Dashboard and cloud-augmented edge storage. The MV family eliminates complex and costly servers and video recorders required by traditional solutions, removing the limitations typically placed on video surveillance deployments.

Package Contents 

In addition to the MV camera, the following are provided:


      MV63 Package Contents 1.png      MV63 Package Contents 2.png  

    MV63 Package Contents 3.png              MV63 Package Contents 4.png                         




Mounting Equipment

1 x T10 Torx key

2 x desiccant pack

1 x base mount plate small

1x base mount plate large

1x Decorative cover

1 x conduit adapter

MV63 series does not ship with mounting screws and anchors as an included accessory in the packaging content.

Screw Recommendation: 

  • Type: Self-Tapping Screw
  • Size: M4
  • Length: Minimum 25mm
  • Screw head diameter: Maximum 10mm
  • Driver Type: ANY (eg: Philips)
  • Head Type: ANY (Eg: Pan Head)
  • Build Material: Stainless Steel

Note: The insertion diameter of the anchor should be smaller than that of the screw, and the length of the anchor should be longer than that of the screw. The appropriate anchor should be selected based on the structure that it will be installed on, such as concrete, brick, wood, drywall, etc.

Powering the MV63 Series

The MV63 features a 1000BASE-TX Ethernet port and requires 802.3at PoE+ minimally for operation. Route the Ethernet cable from an active port on a PoE switch or injector.

Note: Power over Ethernet supports a maximum cable length of 300 ft (100 m).

Pre-Install Preparation 

You should complete the following steps before going on-site to perform an installation:

Configure Your Network in the Dashboard 

The following is a brief overview of the steps required to add an MV63 series camera to your network. For detailed instructions about creating, configuring and managing Meraki Camera networks, refer to the online documentation (

  1. Login to If this is your first time, create a new account.

  2. Find the network to which you plan to add your cameras or create a new network.

  3. Add your cameras to your network. You will need your Meraki order number (found on your invoice) or the serial number of each camera, which looks like Qxxx-xxxx-xxxx and is found on the bottom of the unit.

  4. Verify that the camera is now listed under Cameras > Monitor > Cameras.

Check and Configure Firewall Settings 

If a firewall is in place, it must allow outgoing connections on particular ports to IP addresses. The most current list of outbound ports and IP addresses for your organization can be found under Help>Firewall Info on the dashboard. 

DNS Configuration Best practices for LAN Streaming

Each camera will generate a unique domain name for secured direct streaming functionality. These domain names resolve an A record for the private IP address of the camera. Any public recursive DNS server will resolve this domain.

If utilizing an on-site DNS server, please whitelist * or configure a conditional forwarder so that local domains are not appended to * and that these domain requests are forwarded to Google public DNS. 

Assigning IP Addresses  

Currently, the MV63 series camera does not support static IP assignment. MV63 units must be added to a subnet that uses DHCP and has available DHCP addresses to operate correctly.

Installation Instructions 

Note: During first-time setup, the MV63 series will automatically update to the latest stable firmware. Some features may be unavailable until this automatic update is completed. This process may take up to 5 minutes to enable whole disk encryption. The state of this process can be monitored by referencing the MV LED Status.

Please note that the MV63 body can reach high temperatures during operation and should be handled with care.

Mounting Instructions 

For most mounting scenarios, the MV63 wall mount provides a quick, simple, and flexible means for mounting your device. The installation should be done in a few simple steps: 

Note: Leave the protective plastic cover on the optical dome throughout the installation process to prevent any damage to the dome. The protective cover should be removed once the installation is completed. 

MV63 Mounting Instructions 1.png

1. Carefully loosen all four Torx head security screws and remove the optical dome from the base. A tether cable is attached to the optical dome and camera base to simplify installation. Remove the desiccant pack included in the camera during product shipment and replace it with the provided 2x spare desiccant pack. This is important to prevent moisture from accumulating within the sealed optical dome.

MV63 Mounting Instructions  2.pngMV63 Mounting Instructions 3.pngMV63 Mounting Instructions 4.png

     MV63 Mounting Instructions 5.pngMV63 Mounting Instructions 6.png

Microphone Cut-off Switch 

The MV63 Series has a new microphone cut-off switch at the camera's base. This switch can be used to disable audio and override the Dashboard Audio Settings for an added layer of security. If the regulations require disabling audio or Dashboard control for Audio enablement needs to be disabled, the microphone cut-off switch can be leveraged and set to Disabled. 

MV63 Microphone Cut Off.png

Note: If the microphone switch is disabled and the camera is mounted, toggling the switch back ON would require accessing the camera's base.

Factory Reset Button

The factory reset button on the MV63 series is located under the dome behind one of the desiccant packets. You will first need to unscrew the dome using the provided allen key to access the reset button. Then press the reset key for 5 seconds using a paper clip or a SIM ejector tool.

MV63 Factory Reset 1.png              MV63 Factory Reset 2.png

Mounting Base Plate Template Instructions

Use the template to determine mounting hole locations for wall mounting before screwing in the base mount plate. Peel backing from the mounting template to stick on the wall. Use template holes marked with the letter “A” for standard wall mounting. Screw the base mount plate onto the wall in pre-determined locations using the provided wall screws.

MV63 Mounting Base 1.pngMV63 Mounting Base 2.png


Cable Gland Assembly and Installation

Follow this in-depth cable gland assembly guide to connect the PoE cable to the camera cable gland and ensure seal is water-tight. This step is very important and may result in damage to the camera if done improperly.

Note: If installing external conduit terminated at the camera, ensure the camera conduit adapter and terminal adapter are pulled over the camera pigtail before making the connection to avoid the risk of water damage leading to hardware failure and warranty void.

MV63 Cable Assembly 1.png

Conduit Adapter Installation

If using a conduit adapter, attach the terminal adapter to the conduit adapter. Route the conduit over the water-tight cable gland assembly and terminate at the terminal adapter. Ensure the camera conduit adapter is securely placed on the base mount plate as pictured.

MV63 Conduit Adapter Installation 1.png

Installing the conduit box to MV63 series: (optional) 

MV63 Conduit Adapter Installation 2.png

Attaching to the Mounting Plate

MV63 series comes with two base mount plates, a small plate and a large plate. The functionality of both plates is identical. Please refer to the guidelines below on using the base plate mounting to any surface or on top of a mounting accessory. 

MV63 Mount using small base plate 

MV63 Small Base Plate 1.pngMV63 Small Base Plate 2.png

  • Mount the small base plate onto the wall surface using the paper template provided.

  • Use 3x Wall anchor and screws to fix the base plate to the wall.

  • The MV63 Series cameras have a button to engage the locking mechanism. Press the button while aligning the MV63 series to the small base plate.

MV63 Small Base Plate 3.pngMV63 Small Base Plate 4.png

  • Twist the camera while holding the button until a click is heard. 

  • The camera is locked onto the plate and secured.

MV63 Mount using large base plate 

MV63 Large Base Plate 1.pngMV63 Large Base Plate 2.png

  • Mount the large base plate onto the wall surface using the paper template provided.

  • Use 4x Wall anchor and screws to fix the base plate to the wall.

  • The MV63 Series cameras have a button to engage the locking mechanism. Press the button while aligning the MV63 series to the large base plate.

MV63 Large Base Plate 3.pngMV63 Large Base Plate 4.png

  • Twist the camera while holding the button until a click is heard. 

  • The camera is locked onto the plate and secured.

MV63 Mount using the large base plate and Decorative Cover 

MV63 Large Base Plate Deco Cover 1.pngMV63 Large Base Plate Deco Cover 2.png

  • Mount the large base plate onto the wall surface using the paper template provided.

  • Use 4x Wall anchor and screws to fix the base plate to the wall.

  • Place the decorative cover on top of the large base plate and press the cover against the plate. You will hear a click as the decorative cover is secured.

MV63 Large Base Plate Deco Cover 3.pngMV63 Large Base Plate Deco Cover 4.png

  • The MV63 Series cameras have a button to engage the locking mechanism. Press the button while aligning the MV63 series to the small base plate.

  • Twist the camera while holding the button until a click is heard.

MV63 Large Base Plate Deco Cover 5.png

  • The camera is locked onto the plate and secured.

5. Once completed, twist and lock the camera to the base plate; a click is heard when the camera is locked. 

6. Observe the status LED on the left side of the camera lens assembly and ensure the camera is connected via Ethernet (solid green) or WiFi (solid blue). An MV must first be provisioned over a wired Ethernet connection before it can be deployed wirelessly. Instructions for configuring an MV for wireless can be found in the MV Wireless Configuration Guide article.

MV63 LED Status Indicator

Your MV63 series is equipped with an LED light on the front of the unit to convey system functionality and performance information.

The following colours and patterns indicate the various status conditions of an MV:

  • Rainbow (solid, rotating through colours) - MV is booting up.

  • Flashing Blue - MV is searching for WiFi network(s).

  • Flashing Green - MV is upgrading or initialising for the first time.

  • Solid Green - MV is connected via Ethernet. 

  • Solid Blue - MV is connected via WiFi.

  • Solid Violet - MV has audio recording enabled.

  • Solid Amber - MV is not able to connect to the Dashboard.

  • Flashing Red: MV63 Series has detected insufficient PoE power.

MV63 LED 1.png

Flashing Red LED state: MV5.5 is the minimum firmware requirement for this new state

The MV63 series requires an 802.3at power source; if insufficient power is detected, the MV alerts using a flashing RED LED state and reports more details to the event log.

6. Aim the lens.  Look through the camera on the Meraki Dashboard to fine-tune the picture. The camera sensor and lens unit can be physically tilted through 65 degrees, rotated through a range of +/-90 degrees, and panned through 354 degrees. The image can only be rotated by 180 degrees in software, and no other adjustments can be made. Zoom and focus can be adjusted remotely and can not be adjusted physically on the camera. For more information on zooming, refer to the adjusting the Field of View article.

Note: Never adjust or remove the rubber lens gasket or protective lens guard.

MV63 Aim Lens 1.png

7. Re-install the optical dome and completely secure all four Torx head security screws. Remove the protective plastic cover.

MV63 Reinstall Dome 1.pngMV63 Reinstall Dome 2.png

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