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Cisco Meraki Documentation

MV72 Series Installation Guide

MV72 Series Overview 

The Cisco Meraki MV72 series are network cameras that are easy to set up and configure. They integrate with the Meraki Dashboard and use cloud-augmented edge storage. The MV family eliminates the need for complex and expensive servers or video recorders, removing traditional limitations on video surveillance deployments.

Package Contents 

In addition to the MV camera, the following are provided: 

This image displays the package contents of the MV72 camera, including the camera unit, T10 Torx key, desiccant pack, wall anchors, wall screws, base mount plate, base mount wall template, and conduit adapter, which are essential for installation and setup.

Starting from the top-left and moving to the bottom-right:

  • 1 x MV72
  • 1 x T10 Torx key
  • 1 x desiccant pack
  • 4 x wall anchors
  • 4 x wall screws
  • 1 x base mount plate
  • 1 x base mount wall template
  • 1 x conduit adapter

Powering the MV72 Series

The MV72 features a 1000BASE-TX Ethernet port and requires 802.3at PoE minimally for operation. Route the Ethernet cable from an active port on a PoE switch or PoE injector.

Power over Ethernet supports a maximum cable length of 300 ft (100 m).

Pre-Install Preparation 

You should complete the following steps before going on-site to perform an installation:

Configure Your Network in Dashboard 

The following is a brief overview of the steps to add an MV72 to your network. For detailed instructions on setting up, configuring, and managing Meraki Camera networks, refer to the online documentation (https://documentation.meraki.com/MV).

  1. Log in to http://dashboard.meraki.com. If this is your first time accessing the dashboard, create a new account.

  2. Locate the network to which you plan to add your cameras, or create a new network if needed.

  3. Add your cameras to the selected network. To do this, you will need either your Meraki order number (found on your invoice) or the serial number of each camera. The serial number, which looks like Qxxx-xxxx-xxxx, can be found on the bottom of the camera unit.

  4. Verify that the camera has been successfully added by checking under Cameras > Monitor > Cameras.

Check and Configure Firewall Settings 

If a firewall is in place, it must allow outgoing connections on specific ports to designated IP addresses. Refer to latest list of outbound ports and IP addresses for your organization here

DNS Configuration 

Each MV72 camera generates a unique domain name for secure direct streaming. These domain names resolve to an A record linked to the camera's private IP address and can be resolved by any public recursive DNS server. 

When using an on-site DNS server, allow *.devices.meraki.direct or set up a conditional forwarder. This ensures local domains are not appended to *.devices.meraki.direct and that these requests are forwarded to Google Public DNS.

Assigning IP Addresses  

The MV72 does not support static IP assignment. MV72 units must be added to a subnet with DHCP enabled and available DHCP addresses for proper  operation.

Installation Instructions 

Each MV72 includes an instruction pamphlet in the box. The pamphlet provides step-by-step guides and images to assist with the camera's physical installation.

During the initial setup, the MV72 automatically updates to the latest stable firmware. Some features will be unavailable until the update is complete. This process can take up to 5 minutes due to enabling whole disk encryption.

Mounting Instructions 

The MV72 wall mount offers a quick, simple, and flexible way to mount the device in most scenarios. Installation can be completed in a few simple steps:

Leave protective plastic cover on the optical dome, as this will prevent the optical dome from any damage during installation.

This image displays the Illustration of the MV72 wall mount installation process, highlighting its quick, simple, and flexible setup while protecting the optical dome during installation.

1. Carefully loosen all four Torx head security screws and remove the optical dome from the base. There is a tether cable attached to the optical dome and camera base to simplify installation. Remove the desiccant pack included in the camera during product shipment and replace with the provided spare desiccant pack. This is important to prevent moisture accumulating within the sealed optical dome.
This image displays the Illustration of the MV72 optical dome removal process, emphasizing the importance of replacing the desiccant pack to prevent moisture accumulation during installation.

2. If you are mounting to a 4x4 junction box, first route the Ethernet cable through the gap and affix the base mount plate to the junction box.

If wall mounting, use template to determine mounting hole locations before screwing in the base mount plate. Peel backing from mount template to stick on wall. Use template holes marked with the letter “A” for standard wall mounting. Screw the base mount plate onto the wall in pre-determined locations using the provided wall screws.

This image displays the Illustration of routing the Ethernet cable through the gap and affixing the base mount plate to a 4x4 junction box during MV72 installation.

3. Follow this in-depth cable gland assembly guide to connect the PoE cable to the camera cable gland and ensure seal is water-tight. This step is very important and may result in damage to the camera if done improperly.

If installing external conduit terminated at the camera, ensure the camera conduit adapter and terminal adapter are pulled over the camera pigtail prior to making the connection.

This image displays the Illustration of connecting the PoE cable to the camera cable gland and ensuring a water-tight seal during MV72 installation.

3a. If using conduit adapter, attach the terminal adapter to the conduit adapter. Route the conduit over the water-tight cable gland assembly and terminate at the terminal adapter. Ensure the camera conduit adapter is securely placed on the base mount plate as pictured.

This image displays the Illustration of attaching the terminal adapter to the conduit adapter and routing the conduit over the water-tight cable gland assembly during MV72 installation.

4. Optional: If electing to use MV72's optional external grounding screw, Meraki recommends following the guidelines below:

  • Utilize a maximum 20 AWG grounding cable when grounding the camera. 
  • The grounding wire should be bonded, with a solid connection, to both the grounding screw and an earth ground. 
  • Make sure that the ground source is not corroded or rusted.
  • If a grounding slug is available nearby, Meraki recommends that it is used. 

5. Slide camera over top of base mount plate. Secure all three Torx head security screws. Remove the mouse hole cover if using conduit adapter.

This image is displaying how to securely attach a camera to the base mount plate and remove the mouse hole cover for conduit adapter installation.

6. Observe the status LED on the left side of the camera lens assembly and ensure the camera is connected via Ethernet (solid green) or WiFi (solid blue). A MV must first be provisioned over a wired Ethernet connection before it can be deployed wirelessly. For information on how to connect via WiFi, see the setup guide here.

Your MV72 is equipped with a LED light on the front of the unit to convey information about system functionality and performance.

The various status conditions of a MV are indicated by the following colors and patterns:

  • Rainbow (solid, rotating through colors) - MV is booting up.
  • Flashing Blue - MV is searching for WiFi network(s).
  • Flashing Green - MV is upgrading or initializing for the first time.
  • Solid Green - MV is connected via Ethernet. 
  • Solid Blue - MV is connected via WiFi.
  • Solid Violet - MV has audio recording enabled.
  • Solid Amber - MV is not able to connect to Dashboard.

This image is displaying the LED light indicators on the MV72 camera and their corresponding system statuses.

7. Aim the lens.  Look through the camera on the Meraki Dashboard to fine tune the picture. The camera sensor and lens unit can be physically tilted through a range of 65 degrees, rotated through a range of +/-90 degrees, and panned through a range of 354 degrees. The image can only be rotated by 180 degrees in software and no other adjustments can be made. Zoom and focus can be adjusted remotely and can not be adjusted physically on the camera. For more information on zooming, refer to the adjusting the Field of View article.

Do not adjust or remove the rubber lens gasket or the protective lens guard.

This image is demonstrating how to adjust the MV72 camera's lens positioning and fine-tune the picture using the Meraki Dashboard.

8. Replace optical dome and completely secure all four Torx head security screws. Remove the protective plastic cover.


This image is displaying the process of replacing the optical dome and securing it with Torx head screws after removing the protective plastic cover.

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