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Updating Managed iOS Apps

This article describes three options for manually updating managed iOS apps in Systems Manager.

  • Option 1 - Update app on all devices
  • Option 2 - Update app on individual device
  • Option 3 - Update all apps on all devices

 

Apps are periodically updated with bug fixes and new features.  Apple recommends regularly updating apps in order to keep up to date with features, bug fixes, and improved compatibility with new iOS versions. 'Managed' apps may be updated remotely via Systems Manager. Note that the user may be prompted to confirm the download, or required to sign into their Apple ID unless apps have been configured to install silently.

For more information on the distinction between 'managed' and 'un-managed' apps, please consult this knowledge base article on the topic.

Automatic Updates

By default, iOS apps provisioned through Systems Manager that are found in the App Store will self-update if automatic updates has been turned on in the Settings. For custom iOS apps, or to manually push down updates, check the following steps.

 

NOTE: User-controlled automatic updates are only available to apps with licenses assigned via User assignment.  

 

 

Option 1 - Pushing app update to all devices in network

  1. Navigate to Systems Manager > Manage > Apps.
  2. Select the app(s) you would like to update. 
  3. Scroll down to the "Status" section and click Select > All from the menu bar to target all in scope devices
  4. Click Push > Install or Upgrade from the menu bar options to install the app
    All devices within the scope of deployment for the app will check if they have the most updated version of the app. If they do, no action will be taken on the devices. If not, the user will be prompted to update the selected app.

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Option 2 - Pushing app update to individual device

  1. Navigate to Systems Manager > Monitor > Devices.
  2. Select the device with the app installed with an available update.
  3. Scroll down to the 'Apps' inventory section.
  4. In the Search bar, type in the name of the app with the available update.
  5. Click to 'Update' the app.

clipboard_e443d567ff72bcf9ca16ed212820188d0.png

 

Option 3 - Updating all apps on all devices

  1. Navigate to Systems Manager > Manage > Apps.
  2. Click Select > iOS from the menu bar to target all iOS apps
  3. Click Push > Push to Installed.
    All devices within the scope of deployment for the apps will check if they has the most updated version of the app. If they do, no action will be taken on the devices. If not, the user will be prompted to update the selected app.

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