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Updating Managed iOS Apps

This article describes three options for updating 'Managed' iOS apps in Systems Manager.

  • Option 1 - Update app on all devices
  • Option 2 - Update app on individual device
  • Option 3 - Update all apps on all devices

 

Apps are periodically updated based with bug fixes and new features.  Apple recommends regularly updating apps in order to keep up to date with features, bug fixes, and improved compatibility with new iOS versions. 'Managed' apps may be updated remotely via Systems Manager. The device user will be prompted to download the update, but should not be required to input their password if running iOS 6 or greater (unless restriction "Force user to enter iTunes Store password for all purchases" is enabled). 

For more information on the distinction between 'managed' and 'un-managed' apps, please consult this knowledge base article on the topic.

Option 1 - Pushing app update to all devices in network

  1. Navigate to MDM > Apps.
  2. Scroll to the app you want to update and select 'Re-push to all.'
    All devices within the scope of deployment for the app will check if they has the most updated version of the app. If they do, no action will be taken on the devices. If not, the user will be prompted to update the selected app.

Option 2 - Pushing app update to individual device

  1. Navigate to Monitor > Clients.
  2. Select the client with the app installed with an available update.
  3. Scroll down to the 'Apps' inventory section.
  4. In the Search bar, type in the name of the app with the available update.
  5. Click to 'Update' the app.

 

Option 3 - Updating all apps on all devices

  1. Navigate to MDM > Apps.
  2. Click the checkbox on the left of the column header, to select all apps.
  3. Click Push > Push to all.
    All devices within the scope of deployment for the apps will check if they has the most updated version of the app. If they do, no action will be taken on the devices. If not, the user will be prompted to update the selected app.

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Last modified
13:26, 26 Aug 2015

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ID: 1275

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