How to Request a License Transfer
There are many scenarios that may require the transfer of a license from one Meraki dashboard organization to another. Moving Co-Termination license keys between organizations can only be performed by a member of the Meraki Support team. This article will outline the process and information required when making a Co-Termination license transfer request.
Customers using Per-Device Licensing have the ability to move Per-Device Licenses between organizations.
Required Information
Information required to proceed with the license transfer:
- The source license key that will be transferred
- Device type and count to be moved to the destination organization
- Name of the destination organization
- Administrator support passcode for the source and destination organization
The administrator requesting the transfer must be the same user on the source and destination organization
Only administrators with Full Read Write permissions on both source and destination organizations will be able to request a license transfer (Read-Only organization admins do not have permission to move licenses)
Requesting the License Transfer
Once you have the required information outlined above you are ready to submit the license transfer request. There are two ways to contact support to make license transfer request: