April-July 2026

AI Activities in Cisco Workflows

• AI Prompt — Send a prompt to a large language model and use its text response directly in your workflow, with no tools or setup beyond picking a model.
• AI Agent — Let an AI agent reason over a request and automatically run the workflows you authorize, returning both its answer and the workflow run details.

Webhook Authentication Update

Webhook API keys can now be passed via the x-automate-api-key request header (recommended over query parameters) for improved security. API keys are now valid for 1 year by default — you can choose a shorter duration at creation and update it anytime before expiry, making rotation and lifecycle management easier. Existing query-parameter-based integrations continue to work, but header-based auth is now the preferred approach.

Please see the Webhooks page for additional information.

Region Availability Update

Workflows is now available in Canada and India, joining the existing supported regions: Asia-Pacific, Europe, and the United States.

Please see the Workflows Access page for additional information and note that Meraki auto-target creation is not yet available in Canada or India.

New Activity: Parse JSON

The new Parse JSON activity allows you to parse JSON content into a structured set of properties. Once parsed, the resulting properties are accessible through the variable browser for use in subsequent activities within your workflow.

New Infoblox Adapter for Universal DDI and Threat Defense API Integration

Workflows introduces an Infoblox adapter that enables integration with Infoblox Universal DDI and Threat Defense APIs. Use automation workflows to send generic DDI API requests to Infoblox resources through a configured Infoblox Endpoint target.

This adapter is now included in the supported list of endpoint targets in Workflows, allowing users to add Infoblox as a new target. It supports Infoblox Token-Based Credentials and provides a Generic DDI API Request activity to help execute API calls.

For detailed information on how to add the target and configure account keys, see Target Types, Infoblox Endpoint Target, and Infoblox Token-Based Credentials.