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Cisco Meraki Documentation

Setting Up Your Cisco Secure Connect Account

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Cisco Secure Connect Account Setup

Welcome Cisco Secure Connect!  Secure Connect combines the security capabilities of Cisco Umbrella with the simplicity of Cisco Meraki.  With Secure Connect you will be interacting with both the Secure Connect dashboard and the Umbrella dashboard.  Most of your time will be spent in the Secure Connect dashboard, which is powered by Meraki.  You will go to the Umbrella dashboard to configure select services.  Don't worry, we have simplified the experience to make it easy to go between the two sites.

Prerequisites - Data Storage Location Setup

The Hosting Region of the Meraki organization must be compatible with the Data Storage region of the Umbrella organization.
The following configurations are compatible: 

Region/Location Meraki Hosting Location Umbrella Storage Region
United States United States North America - California, US
Europe Europe Europe - Frankfurt, DE
Americas South America Europe - Frankfurt, DE
APJC Asia Pacific Europe - Frankfurt, DE

If the two are not aligned, follow these steps to correct the issue: https://docs.umbrella.com/deployment-umbrella/docs/log-to-a-data-warehouse 

For more information see this guide: Account Setup Troubleshooting > Check the data storage location

Setup Instructions

First, locate your welcome email; the subject includes "Setting Up Secure Connect..." The actions needed will vary based on your relationship with Cisco. The goals are the same for all steps:

Step 1 - The goal is to be logged into the right Umbrella organization; one that is enabled with Secure Connect.  

Step 2 - The goal is to be logged into the right Meraki organization; one that will be enabled with Secure Connect.  

Step 3 - The goal is to exchange API Keys; the email is just a link to the UI where that is done. 
One must be logged into the correct organizations (steps 1 & 2) to do this step. 

Please ensure your Umbrella data storage location is properly configured. Details can be found here.

Below are setup guides specific to your relationship with Cisco:

  I am using a new Umbrella org I am using an existing Umbrella org
I am using a new Meraki org New Meraki, New Umbrella New Meraki, Existing Umbrella
I am using an existing Meraki org Existing Meraki, New Umbrella Existing Meraki, Existing Umbrella

Check out the FAQ for more information about the Account Setup process. If you encounter issues, check out the Account Setup Troubleshooting guide.

Remember, for any specific account-related queries, activation issues, or troubleshooting, it is best to reach out to Secure Connect support directly. They have the expertise and access to the necessary resources to assist you effectively. How to Contact Support

Administrative User Setup

Once you setup and link your accounts, there is an option to add additional administrators before configuring the Secure Connect services.