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Cisco Meraki Documentation

Setting Up Your Cisco Secure Connect Account

Cisco Secure Connect Account Setup

Welcome Cisco Secure Connect!  Secure Connect combines the security capabilities of Cisco Umbrella with the simplicity of Cisco Meraki.  With Secure Connect you will be interacting with both the Secure Connect dashboard and the Umbrella dashboard.  Most of your time will be spent in the Secure Connect dashboard, which is powered by Meraki.  You will go to the Umbrella dashboard to configure select services.  Don't worry, we have simplified the experience to make it easy to go between the two sites.

Setup Instructions

First, locate your welcome email; the subject includes "Setting Up Secure Connect..." The actions needed will vary based on your relationship with Cisco. The goals are the same for all steps:

Step 1 - The goal is to be logged into the right Umbrella organization; one that is enabled with Secure Connect.  

Step 2 - The goal is to be logged into the right Meraki organization; one that will be enabled with Secure Connect.  

Step 3 - The goal is to exchange API Keys; the email is just a link to the UI where that is done. 
One must be logged into the correct organizations (steps 1 & 2) to do this step. 

Below are setup guides specific to your relationship with Cisco:

  I am using a new Umbrella org I am using an existing Umbrella org
I am using a new Meraki org New Meraki, New Umbrella New Meraki, Existing Umbrella
I am using an existing Meraki org Existing Meraki, New Umbrella Existing Meraki, Existing Umbrella

Check out the FAQ for more information about the Account Setup process. If you encounter issues, check out the Account Setup Troubleshooting guide.

Remember, for any specific account-related queries, activation issues, or troubleshooting, it is best to reach out to Secure Connect support directly. They have the expertise and access to the necessary resources to assist you effectively. How to Contact Support

Administrative User Setup

Once you setup and link your accounts, there is a couple of optional administrative items you may want to complete before configuring the Secure Connect services.

  • Admin User Management – This guide will show how to add additional administrators to your account
  • SecureX Integration – If you are already using SecureX or plan to use it, this guide will show how to setup Single Sign-on (SSO) through SecureX into the Secure Connect and Umbrella dashboards.
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