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Moving Devices Between Organizations

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There are many situations that require moving a device between organizations, such as splitting up a large organization into smaller units, or moving a device out of a trial organization into the production environment. This must be done manually.

Notes:

  • Only organization administrators have the necessary permissions to move a device between organizations.
  • The process of removing and adding a device may cause brief downtime (typically 5-10 minutes) while the device moves between organizations.
  • The static IP addressing set on the devices will remain unchanged.
  • The dashboard configuration that is applied to the device will not migrate to the new organization.
  • Licenses cannot be transferred between different customers.

Moving Devices to a New Organization

  1. If the organization has not been created yet, create a new Dashboard account on dashboard.meraki.com:

 

Note: If this new organization is to be managed by the same user or group as an existing account, reference our documentation on adding this new account to an MSP Portal for ease of administration.

  1. To remove a device from its current organization, follow the steps outlined here.

  2. On the new organization, navigate to Organization > Inventory, and click Claim to add the device. Refer to our documentation on the Organization Inventory for more info.

On new networks, you will be greeted with a prompt to add a new device:

 

If the network is not empty, you can add the new devices using their serial number. This can be done under Monitor > Access PointsMonitor > Switches, or Monitor > Security Appliance for access points, switches, and security appliances respectively.

Moving Devices to an Existing Organization

If devices are to be moved to an existing organization, follow the instructions above from step 3 onwards.

Moving Licensing

Cisco Meraki licenses are intended for use by the original customer. As such, licenses cannot be transferred from one customer to another. Please refer to the End Customer Agreement for more policy information.

Once devices have been moved between organizations, they will require licensing in the new organization. Either a new license will need to be purchased, or an existing license can be moved to the new organization.

For more information, please refer to our documentation regarding Removing and Moving Licenses.

Moving Devices Between Networks

This article discussed how to move devices between multiple organizations. For information on moving devices between networks on the same organization, please refer to our documentation.

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Last modified
11:36, 21 Jul 2017

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ID: 1721

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