All current Cisco Meraki products require valid licensing to operate. This article describes how Cisco Meraki licensing operates and applies to an Organization.
Licenses start counting from the date purchased, not the date they are added to an Organization.
Licenses apply only to devices of one type. A license purchased for an AP doesn't contribute to the number of MX series security appliances that can be in an Organization. Additionally a license for an MX60 doesn't cover any other devices in the MX series.
Cisco Meraki licensing is applied on an Organization-wide basis. What this means is that a license isn't purchased for a specific device, rather each license added to the Organization increases the number of a specific device type that can be added to the Organization.
The number of devices in an organization can not exceed the license limitations, if this occurs the Organization will enter a 30 day grace period during which the Organization must be brought back in compliance. Should the Organization not be brought back into Compliance it will be shut down until proper licensing is applied to the Organization. Note: During the grace period clients will notice no difference.
Should an Organization enter the 30 day grace period because of exceeding device limits it can be brought back into compliance either by removing devices from the organization or through purchasing additional licensing. The only other time an Organization will enter this 30 day grace period should its licensing expire, if this occurs the only way to bring it back into licensing compliance is through the purchase of additional licensing.
For example if an AP is added to an Organization that already has 5 APs and licensing for 10 APs no additional licensing is required because the Organization's device limit is higher than the number of APs in the Organization. But if an MX series security appliance was added to the same Organization it would enter the 30 day grace period because the Organization is not licensed for any MX Security Appliances.
Cisco Meraki Licensing is co-terminating. This means the end dates for all licensing is averaged together based on device type and licensing limits. Suppose an organization had 2 separate Enterprise AP licenses, one license is for 2 APs spanning 1-year (365 days) and another for 1 AP spanning 5-years (1825 days). The co-termination value would be calculated as ((1825*1)+(365*2))/3= 851 days per AP. This allows an Organization to add more devices and licenses over time without having to worry about a myriad of license expiration dates.
Note: The organization co-termination date does not depend on the current device count, but rather the license limit. Removing devices from a network or organization will not impact the co-termination date.
To calculate how licenses impact each other in an organization, use the License Calculator.
When a license key is applied as a renewal, the Organization’s licensing state updates to match the device count of that license key. For example, if an Organization with licensing for 5 APs were to have a 2-AP license applied as a renewal, that Organization would only be licensed for 2 APs. In this instance, it would be 3 APs over their license limit, and therefore out-of-compliance.
The recommended practice for applying a renewal is to purchase a single license key that covers every device currently in the Organization for some number of years. Applying that license key as a renewal will then extend the Organization’s licensing by that many years.
Currently there are two different tiers of licensing offered:
An Organization can only be of one edition type, Pro, Enterprise or Advanced Security. What this means is that if an MX series Security Appliance is added with an Advanced Security license any additional MX devices added to the Organization can not be added with an Enterprise license.
If the wrong license edition was purchased, please contact your Cisco Meraki sales representative. If unsure who this is, consult the Contact Sales page.
Cisco Meraki licenses are non-transferable between accounts. To move a license within different organizations (owned by the same account), refer to our documentation regarding Removing and Moving Licenses.
Please reference our License Calculator in Dashboard to understand how specific licenses will co-terminate.
More information on Cisco Meraki Licensing can be found here: https://documentation.meraki.com/zGeneral_Administration/Licensing/Licensing_FAQ